WE ARE CURRENTLY CLOSED TO ALL ORDERS

Shipping

SHIPPING

Domestic Shipping is through Australia Post.

• Shipping is calculated by Australia post at check out and rates are real-time from the Australia Post Retail API to ensure the latest pricing for your convenience. I strongly urge to add signature on delivery to be sure your items do not go missing in the post.

I am inclined to be very clear with postage costs and you can calculate shipping on the cart page. Let’s be real, postage costs in Australia are high and unfortunately with the new cubic system brought in by Australia Post expect to pay even more. 

I dont charge for packaging including labels, printing, satchels ect so you will only ever pay for postage alone.

• We unfortunately at this stage do not ship overseas. 

• All of our items are packed with care using recycled packaging where possible and we endeavour to have parcels ready to ship within 24-48 hours. Payments can take up to 48 hours to clear and all parcels are shipped immediately upon clearance.

(Paypal payments are immediately cleared, however shopify payments and afterpay can take up to 48hours to process.)

As we are travelling around Australia there will be times where we cannot get to the post office within the designated time frame. An email will be forwarded to you in these instances to be transparent with wait times. 

UPDATE: We are currently shipping from Tannum sands, QLD for approx the next 6 months. All parcels will be packed and posted within 24 - 48 hours of purchase.

If you live locally to Tannum / Boyne Island please contact me for free delivery.

 

CONTACT US

If you have any queries please contact us

📧 :info@moonstonefeltandcrystals.com

📞 : 0419308499